Question 1

Is Snapkeep free?

Accepted Answer

Yes — Snapkeep is completely free to use. Non-invasive ads keep it running, and your archive is never uploaded, because it never leaves your device.

Question 2

How do I export my Snapchat Memories?

Accepted Answer

In Snapchat, go to Settings → My Data and request an export with Memories included. Snapchat emails you a download link for a ZIP — drop that file into Snapkeep and it does the rest.

Question 3

Does Snapkeep upload my data anywhere?

Accepted Answer

No. Your ZIP is opened and processed entirely inside your browser. No file, photo, or video ever leaves your device.

Question 4

Do you need my Snapchat username or password?

Accepted Answer

No — never. Snapkeep only reads the ZIP you already downloaded from Snapchat yourself. Any site asking for your Snapchat login to recover Memories is a phishing risk; Snapkeep never asks.

Question 5

Why are some videos split into multiple files?

Accepted Answer

Snapchat exports longer videos as several consecutive MP4 parts. Snapkeep detects them, gives every photo and video a clean, dated filename, and organizes everything into year folders so you can find any Memory fast.

Question 6

Do my photos and videos keep their original dates?

Accepted Answer

Yes. Snapkeep writes the original capture date back into each file’s metadata (EXIF for photos, MP4 for videos), so Memories sort correctly in Google Photos, Apple Photos, and your camera roll.